TRAINING SERVICE AGREEMENT
For private training, group classes, and board and train programs.
I understand that there are inherent risks associated with training, boarding, socializing, and working with dogs in general. I assume any and all responsibility for myself and my dog(s) during training, boarding, walking and any other work with A New Leash, assuming due diligence and care have been exercised. I will not hold A New Leash, any members, affiliates or property owners responsible for any injuries or misfortunes (to or by me or my dog) while training, boarding, walking or any other work, should they occur. I further understand that due to the way that dogs interact with one another, cuts or scratches can occur to me or my dog, even though the dogs are carefully supervised. I also understand that my participation in any of these activities is not without risks such as tripping, falling, getting knocked down and jumped on, bitten, scratched, etc.
I also understand that in enrolling my dog(s) into any training or behavior modification program or class with A New Leash, that the trainer has relied upon my representation that my dog(s) are in good health and have received the necessary vaccinations (or equivalent alternatives) as agreed upon by my veterinarian.
I hereby release and agree to save and hold harmless, A New Leash, any members, affiliates, or property owners from any and all liability, claims, suits, actions, loss, injury or damage of any nature or kind, or for any liability, claims, suits, actions, loss, injury or damage which I or my dog(s) may sustain or which may be caused in any way by my dog(s). I specifically, without limitation, agree to fully indemnify A New Leash, any members, affiliates or property owners for any and all such liability, claims, suits, actions, losses, injury or damage. I understand that I am solely financially responsible for any damage or harm caused by my dog during training, boarding, socializing, or walking.
I take it upon myself to ask questions and use my own common sense. I understand that I do not have to do anything or allow anything to be done that I do not feel comfortable with.
While working with A New Leash, I will adhere to the training plan and instructions as best I can. I agree not to use any training or management tools that have been cautioned by my trainer including shock or e-collars, plastic or metal prong collars, "bark" collars, ultrasonic correction devices, or other devices intended to startle or cause pain to discourage behavior or withhold that they are being used without informing my trainer. I understand that such tools are contraindicated in any training or behavior plan that A New Leash will provide, with regard to the official statement published by the American Veterinary Society of Animal Behavior against the use of punishment in behavior modification and training, and the advice of leading dog and animal training professionals around the world. Use of techniques other than those advised by your trainer can decrease efficacy of the training plan and inhibit progress.
I agree to provide payment for services when due.
Private training packages that are paid for in advance devalue by half after 3 months of being unused, and are void after 6 months from the date of payment. I understand that if I do not use any or all of the training sessions in my package for 3 months, I can only be refunded half of their value. If I do not use any or all of sessions in my training package for 6 months, no refund will be available to me.
Payments for all group classes are non-refundable regardless of whether or not your dog participates. A refund or credit may be given prior to your participation if the trainer determines your dog is not fit for the class you've registered for.
In the event of a cancellation, there is no penalty if your trainer is notified at least one hour prior to your lesson. Failure to notify your trainer may result in a cancellation fee of 10% of the session cost. If no notification is given and you either do not show up for your lesson or are more than 15 minutes late, you forfeit the entire cost of the lesson and no make up date will be provided without additional cost. This applies to sessions purchased in a prepaid package as well.
If you are not able to attend a night of class that you have registered for you must email or text your instructor prior to the start time of the class. Follow-ups and homework will still be sent to you via email if you are unable to attend. Failure to notify the instructor of your absence twice within the same program may result in your removal from the class without refund.
I certify that I have read and understand the rules and regulations set forth herein and that I have read and understand this agreement. I agree to abide by the rules and regulations and accept all the terms, conditions and statements of this agreement and confirm the truthfulness of the contents of this release form completed by me.
Some programs or classes are not appropriate for all dogs. A New Leash reserves the right to remove or refuse a dog from any of the training programs or classes at any time, with regard for the dog's best interest. Alternatives will be provided to the best of the ability of the trainer.